TERMS OF SERVICE

Last updated: February 16, 2026

1. Introduction

These Terms of Service ("Terms") govern access to and use of the Assist My Shop service ("Service"), operated by Pryvus Inc., a United States corporation ("Company", "we", "us", "our"). By accessing or using the Service, you ("Customer", "you") agree to be bound by these Terms. If you are using the Service on behalf of a company or organization, you represent that you have authority to bind that entity.

2. Description of Service

Assist My Shop is an AI-powered sales assistant and conversational product discovery platform designed for WooCommerce stores. The Service includes:

We may modify or improve the Service at any time.

3. Eligibility

You must:

The Service is intended for commercial use by store owners and businesses.

4. Account Registration

To use the Service, you must create an account. You agree to:

You are responsible for all activity under your account.

5. WooCommerce Integration

By connecting your WooCommerce store, you:

We do not:

You may disconnect integration at any time.

6. Subscriptions and Payments

6.1 Subscription Plans

The Service is offered under subscription plans described on our website. Plans may include usage limits such as AI searches per month, store size limitations, and support tiers.

6.2 Billing

Fees are billed monthly or annually. Payments are processed by third-party providers (e.g., Stripe). Fees are non-refundable unless required by law.

6.3 Late Payments

Failure to pay may result in suspension of Service or termination of account.

7. Usage Limits

Certain plans include usage limits (e.g., number of AI searches per month). If you exceed plan limits, we may temporarily restrict usage, offer upgrade options, or charge overage fees (if applicable).

8. Acceptable Use

You agree not to:

Violation may result in suspension or termination.

9. Customer Responsibilities

You are responsible for compliance with consumer protection laws, accuracy of product data, ensuring AI recommendations are appropriate, and obtaining consent from your website visitors where required. Assist My Shop provides automated suggestions but does not guarantee commercial outcomes.

10. AI and Automated Decisions

The Service uses artificial intelligence to interpret natural language, match product attributes, and generate recommendations. AI outputs may not always be accurate. You are responsible for reviewing implementation and ensuring it aligns with your business policies.

11. Intellectual Property

All rights, title, and interest in the software, AI systems, branding, algorithms, and platform infrastructure remain the exclusive property of Pryvus Inc. You retain ownership of your product data. We receive a limited license to process your data solely for providing the Service.

12. Confidentiality

Both parties agree to keep confidential non-public business information, technical architecture, and pricing arrangements. Confidential information excludes information that is publicly available or independently developed.

13. Data Protection

Data processing is governed by our Privacy Policy. For enterprise customers, a Data Processing Addendum (DPA) may be executed separately.

14. Third-Party Services

The Service may rely on WooCommerce, hosting providers, payment processors, and AI infrastructure providers. We are not responsible for downtime or issues caused by third-party platforms.

15. Service Availability

We aim to maintain high availability but do not guarantee uninterrupted service. We may perform maintenance, update infrastructure, or temporarily suspend access. No SLA is provided unless agreed separately in writing.

16. Termination

16.1 By Customer

You may cancel your subscription at any time. Cancellation stops future billing but does not refund past payments.

16.2 By Company

We may suspend or terminate your account if you violate these Terms, fail to pay fees, or use the Service unlawfully.

17. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE." We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee increased conversion, specific revenue outcomes, or error-free AI responses.

18. Limitation of Liability

To the maximum extent permitted by law, Pryvus Inc. shall not be liable for indirect damages, lost profits, business interruption, or loss of data. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

19. Indemnification

You agree to indemnify and hold harmless Pryvus Inc. from claims arising from your misuse of the Service, violation of laws, infringement of third-party rights, or inaccurate product data.

20. Governing Law

These Terms shall be governed by the laws of the United States and the State of [Insert State, e.g., Wyoming], without regard to conflict of law principles. Disputes shall be resolved in the courts located in [Insert State].

21. Modifications to Terms

We may update these Terms from time to time. Material changes will be communicated through website notice or email notification. Continued use of the Service constitutes acceptance of updated Terms.

22. Contact Information

Assist My Shop
Operated by Pryvus Inc.
30 N Gould St Suite R, Sheridan, WY 82801
Email: [email protected]
Website: Assist my Shop